Phishing & Messages
- How can I tell if an email is a phishing attempt?
Check the sender's email address, look for urgent or threatening language, hover over links to see the real URL, and never click attachments from unknown senders. When in doubt, contact the company directly using a known phone number. - What should I do if I clicked on a phishing link?
Don't panic. Disconnect from the internet, change passwords on any accounts you entered, run a security scan, and monitor for fraud. If you gave financial info, contact your bank immediately. - How can I check if a text message is a scam?
Look for unknown senders, urgent language, links to unfamiliar sites, and requests for personal info. Check the sender's number and never click links—contact the company directly using a verified number. - Are missed delivery or package notification texts always scams?
No, but many are. Legitimate delivery notices usually come from a sender you recognize and don't ask for payment or personal info via a link. If you're unsure, check tracking directly on the carrier's official site. - What are common phishing red flags in subject lines?
Watch for urgency, threats, unexpected rewards, generic greetings, misspellings, and strange sender addresses. Legitimate companies rarely use alarming subject lines to demand immediate action. - Should I reply to a suspicious email or text to verify it?
No. Replying confirms your address is active and can lead to more scams. Instead, contact the company directly using a verified phone number or website.