Is it safe to click on a link in a text message about a special offer?

Updated October 2026 · How we answer

Why text message links are risky

Scammers send fake texts (called smishing) that look like they're from a bank, delivery service, or store. The link may lead to a fake website that steals your login info or installs malware on your phone. Even if the message looks legitimate, the sender could be spoofing a real number.

Shortened links (like bit.ly) hide the real destination. You can't tell where they go until you click. Some links automatically download malicious apps if you're on an unpatched phone.

How to check if it's legitimate

If you get a text about a special offer, don't click the link. Instead, open your browser and go directly to the company's official website or app. Log in there to see if the offer exists. You can also call the company using a number from your bill or their official website—not the number in the text.

Look for other red flags: poor grammar, generic greetings like 'Dear Customer,' a sense of urgency, or a request for personal information. Legitimate companies rarely ask for sensitive data via text.

• The message asks you to click a link to claim a prize or avoid a penalty
• The sender's number is unknown or looks like a short code
• The link uses a URL shortener or misspelled domain
• You're asked to provide passwords or payment info
• The offer seems too good to be true

What to do if you already clicked

If you clicked but didn't enter any information, close the page and run a security scan on your phone. If you entered login details, change your passwords immediately and enable two-factor authentication. If you provided financial info, contact your bank and monitor your accounts for unauthorized charges.

Report the text to your carrier by forwarding it to 7726 (SPAM). You can also report it to the FTC at ReportFraud.ftc.gov.

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